Sue,
hummm, now that is strange indeed. that she can print other stuff but not the printed invoices.
Be sure and let us know what Thom says the problem/fix is.
In the meantime, when you say she can't print the Printed Invoices, is she using Tasks | Print shipping labels and Invoices, leaving the checkbox checked for "Print Invoices" in the dialog box. So the printer Properties and selection box appears and instead of the "Invoices will not be printed" box, she receives that error?
Judy/blue
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