Sue,.
I just had a thought. Wouldn't you know it
have her go to Tools | Reports. Select Printed Invoices | Standard report | Invoices. On the filter on the right hand side have her use just one Invoice number. So is she is working on Invoice 1000 the range to print would be 1000 to 1000. Have her go ahead and edit the return address. And try to print from there. If she has the output selected to "Screen" it will display in her screen first then she can hit the little printer icon on the task bar. See if it will print.
Judy/blue
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