Mickey,
A field value is missing. If it is your payment received email, is the Shipping date and ship via included.
If it is a Follow up with Total amount due, have you edited the email template to include where payment should be sent if the buyer is mailing payment. Those fields are in the second section down at the bottom. You may need to scroll down to see the brackets where you insert your business name and mailing address.
The field tags are included in the email templates. It is missing field tag values that cause the error message. Missing User id, Auction id number, Ship date or Ship via value. A missing business name and mailing address could also cause the error on the Follow up with Total amount due. Try this. Open up one of the emails that had the error message by going to Tools | Email template manager. When the email opens, you can print it out. The you can see the field tags and what they should be.
Judy/blue
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