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atyp1cal
(stranger )
08/03/03 01:21 AM
Re: Have eBay categories changed?? [re: Tradeguy]  

They had a few "issues' let's just say. But that isn't even the point. They are so big they forget all about what customer service is. Every time I ask them a question they give me a boiler plate reply. Ticks me off. With the multiple item bug I made sure I explained exactly what was going on, including auction Ids. They refund the final value fees and close the email with "..you know that insertion fees are not refundable". Oh yeah? According to what court? I didn't cancel my own listing and cost myself 5 sales - they did. I replied "unacceptable. Get your manager to reply" and poof, they became refundable. All those email should not be necessary.

Yeah, I agree - Thom made my nigh as well. My listings got out late so they will not close at the time I wanted them to but that isn't Thom's fault, of course.

Yahoo! I love their rates - hate their sell-through which is almost non-existant for my products. These days I only post there on their free days. :)



Cheers,
Andy


 
Entire thread
Subject  Posted byPosted on
*Have eBay categories changed??  atyp1cal08/02/03 05:23 PM
.*Re: Have eBay categories changed??  Tradeguy08/02/03 05:55 PM
.*Re: Have eBay categories changed??  atyp1cal08/03/03 01:46 AM
.*Re: Have eBay categories changed??  ralphmc08/02/03 07:04 PM
.*Re: Have eBay categories changed??  atyp1cal08/02/03 06:09 PM
.*Re: Have eBay categories changed??  Tradeguy08/02/03 07:16 PM
..Re: Have eBay categories changed??  atyp1cal08/03/03 01:21 AM
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