Thanks tradeguy, appreciate your help, but unfortunately it didn't work. I'm in even more of a jam now, I can't update my auctions, generate invoices, or even get mail, the whole program seems to have gone on vacation. I've emailed Thom twice now and haven't heard back. Does anyone know what's going on with tech support, are they on vacation? I'm really starting to get nutsy about this. I make, or try to make, my living on eBay and I'm dead until I can get this program going again. Any help will be greatly appreciated. Thank you.