Thanks so much for your help, but I'm afraid you've lost me. I can log in to eBay just fine, use "My eBay" page to answer emails, relist, etc. What I'm not sure about in your answer is how I would go about updating an auction in AW through eBay, can you elaborate? I've backed up and rebuilt my database three times now since Thursday so that's not going to do the trick. I've also double checked all settings and I still can't authenticate or check POP3. I agree that eBay makes it difficult for 3rd party software, they want to sell you theirs at an inflated price. They've always been greedy and that won't change. What I'm having trouble accepting is that I can't get any tech support from AW. I'm starting to believe at least this time it's not entirely eBay's fault because my email is affected as well. I think my program is corrupted or ?? But the question is do I have to restore or is there a less damaging solution? Thanks again for your input.
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