Excerpts from an hour with Powerseller Support dealing with Shipping Details for Canadian sellers.

Those of you who've found items ended early or cancelled will find this useful... a conflict exists between Canadapost/eBay/aw2k The only workaround is this: be logged into ebay.ca to create your listings and only add FLAT RATE to US buyers. You will be adding a flat rate to all US buyers and not Canadians. Just fill it in as if you lived in the US. Don't even touch the International stats... it's a mess!

Canada Post or, eBay.CA is not supplying parameters as demanded/dictated by eBay.com at this time and I'm told it may be a week before they sort the bug out...

Here's hoping our shipping dollar rate doesn't exceed some "good shipping" policy of eBay... that could happen.


HERE ARE THE EXCERPTS FROM MY ADVENTURE WITH POWERSELLER SUPPORT: MAKE OF IT WHAT YOU WILL and good luck >:-)

Message: THREE ISSUES: THE USE OF SHIPPING DETAILS AND USING SHIPPING DETAILS AS CRITERION FOR INCREASED EXPOSURE ON EBAY


I've been on eBay and selling for 7 years. I use third-party, American, software to create my listings; do my accounting and upload to my own ISP.. I live in western Canada, in the province of Alberta. While attemtping to relist an item cancelled by eBay (for lack of shipping details), I and Powerseller support rep, Brett, discovered several problems and a bug.

Perhaps my problem is unique...tho it's hard to believe I'm the only Canadian using US software to work on eBay.

Firstly, it was suggested I drop my Auctionwizard2000 (Standing Wave) software and use Turbo Lister in order to accommodate required Shipping Detail changes eBay now demands. This is out of the question as all my income/accounting/and communication is based on this software and I like the service it provides. If eBay no longer supports outside software it would be nice to have at least six months notice for us to make necessary changes... THIS IS A SERIOUS ISSUE.

I then tried to relist the cancelled item from eBay.ca..... this led to our discovering that eBay.ca was not providing Canadapost defaults as needed!!! Wonder about all the other countries worldwide???

Canada post rates vary by all possible factors and the attributes are too copious to for the average person to deal with. I'm an experienced seller/shipper and go thru major hoops each time Canadapost changes rates and parameters... which is typically every six months!!!

If we toss aside the problems I'm having with new demands made of my own auction software; we are left with the shipping issues.

If I am having trouble with this, you can pretty much count on the average person not bothering to sell on eBay because it's impossible to flat rate everything or Specifically Calculate shipping without specific destinations (many that vary greatly within countries, including the USA!).

I am absolutely furious with the elevated level of exposure being granted to sellers who can make such broad calculations and/or offer free shipping!!!! I feel this is very unfair treatment.

IF YOU FEEL LIKE TELLING EBAY WHERE TO GO...PLS DO...I DID...