HI,

Now you done went and put words in my mouth --

I never said I liked text based email. I can live with it. I am not a "glass is half empty" type person. I am a "glass is half full" person. So I have learned to work with the text-based email. Text-based email does not in any manner reduce the effectiveness of managing my auctions, Invoices or even email.

There have been a long list of upgrades in 2008. You probably didn't notice because it is not something you use. But for those that requested the features/functions, those updates were and are wonderful.

Custom Item specifics was added. That was a huge ordeal to do and users requested that feature repeatedly.

Duration field can now be changed in the Grid view using the right click. I love that. I use it all of the time especially with the 50% off insertion sale for 1 or 3 day.. But I love the Grid view and use it most of the time for managing numerous records.

Select all or unselect all was added to the Feedback dialog box. That was a bigee for alot of users.

Adding a separate handling fee and Insurance charge for International shipping.

Support for International visibility was added.

Return policy was added even though eBay changed the manner it was handled twice leaving coders in a huge glitch because the eBay system was throwing errors right and left.

30 day and GTC Fixed Price durations were added.

Added the "Free Shipping" for the First service shipping options both for Flat Rate as well as Calculated shipping.

I don't know how you have your payment notifications set up but I know exactly when someone has paid me. And I don't have to ever go to "My eBay" to find out. In fact, I can't remember the last time I even looked at the "Sold" items in My eBay. I use no part of "My eBay" to manage my auctions. It is extremely inefficient.

When we are notified of payment, the payment is recorded which automatically generates the payment received notification. We print the packing slip and label the package for shipping.

When the packages are shipped, we use "Tasks | Print shipping labels and Invoices" which generates the shipping notices automatically. By the way, that is a perfect way to be sure you haven't missed a package scheduled for shipping that day..

When we submit feedback, the feedback thanks emails are automatically generated and sent to the buyers.

As far as the Interface, that one I will respectfully disagree with you. Most powerful database software programs use the same sort of interface. I am not into the cartoon, bright colors sort of interface. I want it to work without errors. Dental and medical software from the larger companies use the same sort of interface as the computer resources really need to be used for data processing instead of resources being used for graphics that do not in any manner enhance the software performance.

There will be and continue to be software improvement, enhancements and upgrades. Evidently the upgrades completed up til now have not been things you use. But they are still upgrades nonetheless.

Happy selling!










Judy/blue

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