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DEALS2000
(stranger )
10/26/06 06:59 PM
Counter for views  

Seems like the counter is incorrect that shows how many people viewed my auctions. Right after I post an auction it has a count of 2 or 3. This is not possible. Can someone explain this?

Thanks

Steve




bluepennylady
(addict)
10/26/06 07:09 PM
Re: Counter for views new [re: DEALS2000]  

Steve,

Ebay is experiencing difficulty with the counters. They are aware of the problem and are working to resolve it. I spoke with tech day before yesterday about another issue concerning the shipping calculator (that isn't working correctly) The counter issue was on the board. I don't know if it still is or not.

Judy/blue



AquilaStamps
(member)
10/26/06 07:10 PM
Re: Counter for views new [re: DEALS2000]  

Steve:
I've noticed the same thing since eBay has their own (with AOL) counter. You can post an auction and immediatly check it and it shows 7 views. I've tried to keep track and it appears that even though there are one or two other views after the initial "7" the count does not go up. Then after the views hit 8 it will advance. Kinda stupid if you ask me. I even asked eBay's live help and the answer I got was "sir: you must be mistaken - our counters wouldn't do that". I suggested that as opposed to both of us at least I wasn't drinking and could tell a seven from a zero. You can imagine they got a touch huffy but still couldn't explain what was going on. Maybe someone else can chat with live help and get a better reply. But the mystery remains for me unles my initial thought is correct.

Garry



AquilaStamps
(member)
10/26/06 07:12 PM
Re: Counter for views new [re: bluepennylady]  

Judy:
It appears that you got a helpful person at eBay live help. Maybe in a few days it will be working. I did notice this evening my counts were not as high as they had been only in the 1,2,or 3 range.

One would think that a simple thing as a counter could be done properly. Maybe it's AOL's involvement that is messing it up.

Garry



bluepennylady
(addict)
10/26/06 07:13 PM
Re: Counter for views new [re: AquilaStamps]  

Gary,

Hey I like your new avatar. That is pretty cool looking!!!!

Yesterday the counters were really weird looking. Some of them were, oh, humm, about 1/8 inch wide with a small dash in them. And some of the counters get stuck on a number and don't move either.

I am about to go back to Sellathon again. At least it works.

Judy/blue



bluepennylady
(addict)
10/26/06 07:20 PM
Re: Counter for views new [re: AquilaStamps]  

Garry,

yes I did get a very helpful person. And she stayed with me until the correct technical people were notified and the issues were understood. I was really impressed.

In case no one has noticed, the new and improved shipping calculator has a couple of glitches.

One is the insurance. If you offer 3 services, UPS and USPS and place UPS as the first option. The insurance is displayed as included in shipping and handling. However, if the buyer elects to use a USPS method instead, the insurance does not automatically calculate into the cost. The buyer has to elect insurance, if it is optional. But the wording still tells the buyer they have purchased insurance. The only workaround right now, is to always place any UPS methods in the 2nd or 3rd fields.

Second, the shipping method is not being forwarded to checkout so it isn't included in most of the Paypal payments that are processed through the eBay checkout. It is a real pain. so if your Paypal payments are missing the shipping method the buyer elected, that is what is wrong. Get hold of eBay and complain. If enough sellers holler, they'll either fix it or roll it back.

Judy/blue



AquilaStamps
(member)
10/26/06 07:21 PM
Re: Counter for views new [re: bluepennylady]  

Judy:
Thanks I got tired of the old Avatar so got this one for now. I too figure that the counter thingie is a lot screwed up - I've seen the dashes also in some of my auctions. Also the counter changes sometimes after an auction closes - before it closes it may say 58 views and the counter shows at the top and then under the bottom pix. After a sale closes the counter is now only at the bottom of the pix and is WAY off. I was thinking of going back to andale as they have gone back to free counters so my concerns a few months ago are gone. Maybe I should look at sellathon - taking a hint from your feeling. I still question the counter concept actually. I think it is a vanity deal most of the time - like "ha ha I got 100 views and you only got 12". But I have used the counter to see if maybe my price was too high 'cause lots of views an no bids. Oh well.

Garry



AquilaStamps
(member)
10/26/06 07:25 PM
Re: Counter for views new [re: bluepennylady]  

Judy:
I don't use eBay check out - and only use USPS shipping and insurance (optional). HOWEVER, I'll be pleased as punch to speak with eBay about the problem. I love speaking with them. most of the time I get a useful person. But then and again I get the one that still hasn't figured out the keyboard let alone eBay. I love to torture them with the obvious question and then watch them stumble around. Seriously, I'll go and chat with live help and add my concern to the problem with shipping calc.

Garry



bluepennylady
(addict)
10/26/06 07:27 PM
Re: Counter for views new [re: AquilaStamps]  

Garry,

I honestly don't pay much attention to the views. I look at the Omniture reports though and Sellathon's report at Overstock. I check those almost everyday to see what search words are being used. What domains are referring domains. etc. Sellathon is pretty good but it costs so I use the free reports from Overstock as when I did use Sellathon at eBay I found the statistics to be almost identical. I guess I am a cheapoo as I couldn't see paying for something that didn't provide different info from the free one.

Judy/blue



AquilaStamps
(member)
10/26/06 07:31 PM
Re: Counter for views new [re: bluepennylady]  

Judy:

I too use the Omniture reports and the free sellathon reports on OS. They are very helpful. In fact I found a few lurkers from Both sites looking at my material. Sure 'nuf I posted the same thing on both sites but at .75 less on OS and guess what heppened. LOL. Yep, they snapped up the lesser priced item. And obviously I made money so both of us were happy. Omniture and Sellathon are good deals - especially since they are free.

Garry



bluepennylady
(addict)
10/26/06 07:35 PM
Re: Counter for views new [re: AquilaStamps]  

Garry,

I forgot to say something about it. I was suppose to say something so maybe the other AW2K users could complain or recommend they do something. I mentioned it to Thom a couple of days ago. And he recommended that we say something to eBay. Boy this over "25" mind just slips a cog every now and then

Judy/blue



bluepennylady
(addict)
10/26/06 07:37 PM
Re: Counter for views new [re: AquilaStamps]  

Garry,

I do the same thing. Play one auction site against the other. And the same thing happens. Or my buyers will run back and forth between the 2 sites trying to get both items.

Judy/blue



moonstruck22
(stranger )
10/27/06 05:11 AM
Re: Counter for views new [re: bluepennylady]  

Just a FYI concerning Sellathon. They have been having major, huge problems with their site. Not being able to log in, no reporting, etc. I will have to say that they have been diligently working to resolve the issue, but as of yet they haven't solve the entire problem. I believe it is just the eBay service that is having the problems. I was at the end of my contract so I haven't renewed waiting for the fix. I have been following the discussion board to see where they are at with the fix. Maybe they are another step closer to making it right.
Just thought i would give a heads up before someone signed up was disappointed.
Also would have to say that while they were running smoothly it was a great wealth of information. I hope for them it is something they can get a hold of and return to the great service!

Marty



bluepennylady
(addict)
10/27/06 05:12 AM
Re: Counter for views new [re: moonstruck22]  

Marty,

Thank you so much for letting us know!!

Judy/blue



AquilaStamps
(member)
10/27/06 12:49 PM
Re: Counter for views new [re: moonstruck22]  

Marty:
Thanks for the heads-up.

Garry



moonstruck22
(stranger )
10/27/06 01:28 PM
Re: Counter for views new [re: AquilaStamps]  

You're all so very welcome.

It's the least I could do after gleaning all the info you guys have contributed!

Marty



bluepennylady
(addict)
10/27/06 01:33 PM
Re: Counter for views new [re: moonstruck22]  

Marty,

I did have a question about the Sellathon glitch.

You are referring to the counters on eBay and not Overstock?? As the O-Tracker at Overstock has been going haywire lately too.

Judy/blue



AquilaStamps
(member)
10/27/06 02:59 PM
Re: Counter for views new [re: bluepennylady]  

Judy:
I noticed the o-tracker was going crazy too. As far as I know it's just a branded version of sellathon for Overstock. Prolly the underlying database structure etc. is the same for all of the versions they have - they just brand it differently and code it to match the look and feel of the various sites.

So maybe as Marty said earlier when they get the main engine worked out the rest will be working trouble free also. I'm not sure about the paid version of o-tracker for Overstock as I haven't signed up for it. Didn't want to spend the money for it as I was getting enough info from the freebie version.

Garry



bluepennylady
(addict)
10/27/06 03:03 PM
Re: Counter for views new [re: AquilaStamps]  

Garry,

You and I are 2 peas in a pod. I won't shag loose of the cash either for the paid version For the exact same reason

Judy/blue



AquilaStamps
(member)
10/27/06 03:15 PM
Re: Counter for views new [re: bluepennylady]  

Judy:
Yea, I can't see spending X number of dollars each and every month for the extras offered by either eBay or Overstock. eBay wants to upgrade the store, wants to upgrade the basic omniture package, and wants to upsell almost everything they offer. I see the same thing in Overstock also. There is always a tool that is available however, for extra money you can get the bigger better prettier friendlier etc tool.

Just 'cause I watch the unnecessary spending doesn't mean that the tools aren't any good. Yet, so far, I haven't found any of them that warrant paying extra - it's a lot like the old "you want one or two eggs in your milkshake". Upselling is fine but to me it needs to have some real added value.

K, well I've described my Scrooge McDuck attitude I guess - but really if one subscribed to all of them you would have to double all sales just to pay for the extra jams and jellies.

Garry



superbuy
(stranger )
10/27/06 04:09 PM
Re: Counter for views new [re: bluepennylady]  

Judy,

I've complained to eBay about the shipping method not showing up in the PayPal payments that are processed through the eBay checkout. They told me they would pass the information along.

Larry



moonstruck22
(stranger )
10/27/06 06:28 PM
Re: Counter for views new [re: superbuy]  

Judy,

Don't know about the Overstock counter 'cause I don't use it!
Right now I guess I don't use either, 'cause I'm a cheapo too!
Didn't want to pay for something that wasn't working, so I am just monitoring their board to see if it gets better. Then I will make a decision.
However, I didn't really think that it fit that well with my business. Don't get me wrong it had a lot of good info but I thought that it would really give insight for someone selling the same thing over and over. Most everything I sell is one of kind, or I only have one! I get excited if I have the same thing to list more than once. When I get to click the "Duplicate Auction" button, it just gives me the giggles!!!

Garry, you may be right about if they get one thing fixed OS will be better too. I have to give Sellathon credit they really seem to be trying to get it right. Even while getting slammed by users that don't realize or care how difficult troubleshooting may be.

Marty



bluepennylady
(addict)
10/27/06 07:48 PM
Re: Counter for views new [re: superbuy]  

Larry,

If the sellers continue to bring the issue up, they will do something about it. Thanks.

Judy/blue



bluepennylady
(addict)
10/31/06 12:28 PM
Re: Counter for views new [re: bluepennylady]  

HI everyone,

Update on eBay Shipping calculator issues. The saga continues. eBay rolled out new code for the shipping calculators and guess what---it didn't work. You will notice if you check your auctions, there is only 1 shipping option displayed regardless of how many options you offer. It is the value of the first shipping option field in AW2K.

eBay is aware of the issue. It was brought to their attention early this morning and pushed to High Priority fix as it is affecting 100% of any type of Listing tool including Turbo Lister.

The issue with the shipping method not appearing in Paypal payments because nothing is offered at the checkout level, has also been addressed. The new code to fix the problem was rolled out last night. It is suppose to be activated either later today or tomorrow sometime. And that issue is suppose to be fixed.

Thought everyone would like to know. Our hollering worked {smile]

Judy/blue




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