No worries. We'll get you fixed up.
You will have to create an Auction lot. And that Status of the Auction lot will have to be "Offline" or "Never listed" in order for you to be able to "Queue Lot for Listing"
What do you mean the Auction Site | Queue lot for listing....won't work?
If you have an Auction lot you are messing around with, be sure all the fields are complete, Auction title, category, start price. If the price fields are not complete, you can't Queue the Auction lot for listing.
You are Queueing the dummie auction, change the date to something that is 6 months down the road. Then you won't accidentally list it and you can change it later too.
When you configure the AW2000 website, you will have to select a website thumbnail template. That is one of the fields you have to complete when configuring it. So you have to go to Tools | HTML template manager.......scroll down to the bottom of the list. You will see all the website thumbnail page and website lot page templates.
Before you edit anything, duplicate it so the original is intact in case you mess up and need to start over. You can edit the templates just like you can the Listing templates.
Does that help?