Sorry I didn't see your post. Hubby and I have been outside for hours, in reclining lawn chairs watching the meteor shower. It was quite gorgeous!
You could use the End of Auction emails for extracting the buyer name and address, if that is how you wish to handle your auctions. Lots of sellers do. Or you could use the Paypal payment. It depends on how you want to manage your auctions. And it is six on way and half a dozen the other.
There are two schools of thought, maybe more. Some sellers will store names/addresses from End of Auction or "Please send me total amount due" notification from eBay. eBay is providing the information to expedite the Invoicing process.
Some sellers ignore End of Auction emails obtaining names and addresses from Paypal payment or "I will be sending x dollars shortly" notifications. Names and addresses provided on Paypal payments display whether the information is "confirmed" or "Unconfirmed" which determines whether or not the seller is eligible for Seller protection plan.
We use the Paypal payment and not End of Auction. Lots of buyers do not maintain accurate records at eBay. They move and fail to update the information on eBay for several weeks or even months. The only thing End of auction emails do for us is to notify us something has sold and from where. eBay, Overstock, eBay store.
The other reason we use Paypal payments is also simply because it is more efficient. The Paypal payment must be opened, associated and payment information stored. So instead of opening two emails to get all the information, we only open one.
When you associate any email to an Invoice and the Invoice status is "Buyer Not contacted" the prompt "do you want to mark this as "buyer responded"..... will always appear. You'll have to decide how you want to handle your auctions. If you are just going to store name and address from Paypal payment as well as shipping costs, then you might decide it is entirely appropriate to go ahead and mark the Invoice as Waiting for payment. As soon as you record the payment, the status changes to "Waiting to Ship" anyway.
When we are done opening Paypal payments and recording payments, we then go to "Tasks | Notify winning bidders" and use the AW2000 winning bidder email to request buyer information for any Invoices that hasn't been paid.
I hope that helps a bit.
The Payment service fee information is recorded, if you wish to track it, when you are entering in the Paypal payment on the "Record Income" dialog box. One of the fields on that dialog box is the Payment service fee.. what Paypal charged your for that transaction. Whether it is .40 or $4.00.