General
   >> Invoices
Thread views: 4227 Previous threadView all threadsNext thread*Threaded Mode

tictictic_OnEbay
(addict)
08/07/11 08:09 PM
Cannot generate invoices  

I sold three things tonight (eBay), updated that Profile, and the Lots are all Status Sold Not Shipped. When I try to generate invoices, I get "The selected Buyer could not be found. Unable to create Invoice." Clicking the Error's OK button does not close the Error window, and I have to use Ctrl-Alt-Del to shut down AW. I backed up, rebuilt, did a full reboot, reopened the program, and I'm still having the problem.

Did eBay change the site, and we need an update???

Sue



bluepennylady
(Carpal Tunnel)
08/08/11 06:18 AM
Re: Cannot generate invoices new [re: tictictic_OnEbay]  

Sue

Is the buyer a repeat buyer that already has an existing invoice that is open as in "buyer not contacted".. If so, the invoices would be automatically merged (if the settings are configured to do so) when generating invoices.

Check that out.



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanza!
http://www.bonanza.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com

tictictic_OnEbay
(addict)
08/08/11 10:10 AM
Re: Cannot generate invoices new [re: bluepennylady]  

No, three different, new buyers.

I ran an error check on C:\ last night, but this morning, AW is still giving me the error when I try to generate invoices. I was able to generate invoices as recently as four days ago in this same eBay Profile.

Sue



bluepennylady
(Carpal Tunnel)
08/08/11 10:53 AM
Re: Cannot generate invoices new [re: tictictic_OnEbay]  

Sue

In that case, better go see Thom

info@auctionwizard2000.com



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanza!
http://www.bonanza.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com

tictictic_OnEbay
(addict)
08/08/11 11:44 AM
Re: Cannot generate invoices new [re: bluepennylady]  

Ok, thanks Judy.

Sue



tictictic_OnEbay
(addict)
08/08/11 05:20 PM
Here's why...Cannot generate invoices new [re: bluepennylady]  

Thom figured it out.

You know how when we use AW to track Etsy or Bonanza sales, we have to remember to paste the buyer's user ID into the email address field on the Invoice window PRIOR to adding the items to the Invoice (and then, for anyone who's reading this and beginning to wonder, we add the Invoice items, remove the buyer's User ID from the email address field and paste in the email address)?

Well, I screwed that up a few days ago for an Etsy sale, so when I realized my mistake, I deleted that Invoice (twice, in fact! was half asleep). Unbeknownst to me, this did not remove the buyer's email address from the User ID field on the Buyer's tab in the main Lots window. It showed as if there were four User IDs all with the same Bid Date -- one was correct, two were the buyer's email address (which I don't think were actually causing any problem), but one was blank for some reason, and apparently, this interfered with AW's ability to update my eBay Lots. I guess the program just saw this as in inconsistency or as missing data, even though it was for an Etsy Profile (I was using Update my eBay Profile, not Update All).

So all I had to do was delete that blank User ID, and I was able to generate my eBay invoices.

Sue



moonstruck22
(enthusiast)
08/14/11 01:01 PM
Re: Here's why...Cannot generate invoices new [re: tictictic_OnEbay]  

Sue -

Boy I hope you used that opportunity to suggest to Thom (AGAIN), that it would be REAL NICE to have AW integrated into Etsy and Bonanza! You know, hint, hint,nudge,poke!
Probably would have just created invoice after invoice if it were!


Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz
Visit Me at Bonanza (Formerly, and still kind of Bonanzle)!
Our Bonanza Booth
Visit Our Etsy Shop! MoonstruckCreations

tictictic_OnEbay
(addict)
08/24/11 02:41 PM
Re: Here's why...Cannot generate invoices new [re: moonstruck22]  

News is that Etsy's sales were up a whopping 71%.

http://www.auctionbytes.com/cab/abn/y11/m08/i22/s02

Thom!!! Are you listening?


Sue



bluepennylady
(Carpal Tunnel)
09/02/11 09:01 PM
Re: Here's why...Cannot generate invoices new [re: tictictic_OnEbay]  

Hi

I would love to see AW2K integrate with Bonanza. So far no other software has done it. And the sellers are hollering for someone somewhere to integrate .. Most are using excel to manage..

Me we just manually create invoices and manage as we do any other transaction. Of course, feedback must be manually submitted and track numbers manually copy/paste into Bonanza ..

But boy integration would be nice. It is the listing part that I reallllllly miss. The rest is easy peasy. But the listing,, ugh!



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanza!
http://www.bonanza.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com


Previous threadView all threadsNext thread*Threaded Mode
Jump to

www.AuctionWizard2000.com | Contact Us Forums powered by WWWThreads