HII will have to say, we do not lose data like this. And there are five of us entering in descriptions, images and editing auction lots all day long 5 days a week. How long has it been since you rebuilt your database?Judy/blueVisit my eBay store! http://stores.ebay.com/bluepennylady?refid=storeVisit our website too!http://www.pennyworthsales.comVisit me at Bonanzle!http://www.bonanzle.com/bluepennylady