Garry,

I agree. The items are not listed. The buyer's email you directly, which is one of the benefits of using third party software and not an eBay tool, and the buyer is your buyer coming to you requesting product. In fact, if an item doesn't sell and is offline and a return buyer emails directly requesting the item, in my opinion, is perfectly acceptable.

I'll have to work on the back of our packing slips.



Judy/blue

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