Sue,

Now I know you are going to find this extremely difficult to believe---

but it would appear the eBay techs may have supplied incorrect information concerning how the calculator differentiates between letter and a First Class parcel. The techs told me a seller MUST include the package dimensions. Otherwise the calculator thinks it is a letter. And in fact the shipping calculators are experiencing an intermittent bug with the dimensions.

SOOO, I got this brain storm to test their theory in their environment. I used Sell Your Item 3 form. And guess what, there is absolutely no way to add the package dimensions for First Class. In fact, you really need to use their Shipping Wizard to get to the First Class parcel.

AND furthermore, using the AW2000 package size field value of "Package (large envelope)" , causes the Auction lot to be listed correctly as a First Class Parcel displaying the appropriate shipping charge. I listed a couple of items using just the package size field value "Package (large envelope)" early this morning and omitted the package size, First Class Parcel rate is what appears.

I swear, sometimes, those folks don't know which side is up. I am ever so ever glad Thom knows what he is doing. Can you imagine having to deal with eBay tech support on daily issues and trying to run your Auction business?? Yes I can imagine. I tried it,,,once,,, for a couple of weeks. Was not the least bit impressed!!

Judy/blue