Donna,

Welcome! It is certainly a pleasure to meet you! And welcome the AW2K boards. You will be very pleased with AW2000. MUCH better program than Turbo Lister. And you can manage lots more stuff with it. Aw2k far surpasses Turbo lister in features, functionality and managment. Plus the Invoice management system allows you to create invoices for anyone at anytime and add whatever you want to the invoice.

I'll be happy to help you. Let me see if I can unravel the "mystery" for you

#1. Yes you can create a single Listing template, Or hundreds of Listing templates. Whatever suits your needs. I'll explain that here in a second. But in short, you fix a listing template the way you want it, select that listing template as the "default" on the Auction profile. Whenever you create an Auction lot for a particular Auction profile, the listing template is automatically selected for you.

You will find the Listing templates by going on the menu to "Tools | HTML template manager". The template manager will open with the list of templates. I would strongly recommend using the "duplicate" feature (which is located right on the bottom of the template manager) before editing a template. If you make a mistake on a template and just can't fix it, you can always delete a duplicated copy and start over as long as the original is still there. You can name your Listing templates anything you want as there is a "rename" feature as well.

Listing templates are where you put all the static information. Terms of sale, warranty information, policies, etc. you also define where you want the images to appear. "Along top, down right side, left side, at bottom,
You can change the color of a template so if you like the layout but the color stinks, there is a color pallette which allows you to change the color. You can also change the Font face.

You don't have to duplicate the listing template over and over again to use it. Once it is edited and assigned as the default to the Auction profile, everytime you create an Auction lot, AW2000 will know to choose that template for you. You can, however, manually override the default if you want at any time.

Although, you can manually add shipping information to any Auction lot or Inventory Item at any time, you can also define shipping defaults on the Auction profile. So let's say most of the goodies you sell are 1 lb. On the auction profile, you define the default shipping as
Domestic 1 to 2 lb
handling charge $1.00
insurance as optional
Offer services of Priority and Parcel
international you offer First class international and Priority International with no insurance offered and a $2.00 handling charge

The next time you create an Auction Lot for that Auction Profile, Aw20000 will automatically fill in the shipping information based on the Auction profile defaults. You can manually override the default at anytime but completing the shipping options for a particular item. Or you can edit the shipping options after the Auction lot is created if needed.

I hope that helps a bit.

#2. You can create multiple Auction lots in the Grid view. Just highlight all the Inventory Items you want to create an Auction lot for by clicking on the first record, hold down the Shift key, and clicking on the last record you want. Everything in between will turn blue.

Right click of the mouse and choose, "Create auction lot". You choose which Auction profile, click ok and boom you have x auction lots created for you. If you only have one Auction profile, then you don't have to choose which profile to use. But I suspect you will be like the rest of us and after you get the hang of it, you will have Auction profiles for different things. I can tell you how that works later.

You can Queue the Auction lots for listing at one time too in the Gird View. Just highlight all the Auction lot records you want to queue for listing by selecting one record, hold down the Shift key, and select the last record

on the far left side of the Grid view you will see an arrow stacked on top of a plus sign "+".. When you put your mouse on them, the tooltip tells you "Queue for listing" hit that button and boom all the Auction lots are Queued for listing.

There are actually three tools on the far left, An "unqueue" tool, a "Queue" tool and a "Show/Hide" records tool. The Queue button is on the right side of the little yellow hands Show/Hide records tool.

Are you creating an Auction lot from the Inventory item? After you fill in everything on the Inventory Item, title, category, description, start price, all you do is hit the little red hammer on the toolbar. Click OK and you have an Auction lot created. AW2000 moves the information from Inventory to Auction lots for you. The whole program is all linked together. Meaning you can move from an Invoice to the actual auction lot the buyer won and to the Inventory item by just clicking the appropriate tool on the toolbar. So if I need to see the Auction lot, I can just click the hammer on the invoice items and I am taken to the Sold auction lot. If I need to see the Inventory Item,I just click the blue price tags and I am taken directly to the correct Inventory item. which we use all of the time. So I am not sure what you mean by fill out and move to Auction lot but it sounds like to me you are not creating Auction lots from the related Inventory Item. Once you type in the title and description and add the images, you don't have to do that again, you can modify or change it on the auction lot but everything you entered into the Inventory Item is copied to the Auction lot if you create an Auction lot...

#3. Revisions have to be done online if you want the revisions to go into effect while the listing is live. And that is the way all the software has to work. Regardless of what they tell you, information posted to eBay is static not dynamic. And if it is revised it has to be done online. You can revise listings in bulk at eBay using the bulk editor. Now you can't revise title lines or descriptions using it, but you can revise in bulk many things.

To access the Bulk editor, just click the boxes next to the listings you wish to revise, at the bottom of the page click "Edit"
On the next page, choose edit in bulk and the Bulk editor will open.

4. You'll have to determine if you want to empty your store. Me, personally, I wouldn't. You can import all your Listings into AW2000 and start management right now. I have a tutorial in a PDF file I can send to you on how to change imported listings to Inventory items so you can track everything. If you are interested, shoot me off an email. I'll be happy to send it to you.

As long as your store listings are not all GTC, everything you have online will import. You can clean up the imported auctions, create the Inventory Items etc so when the auctions end you can start listing again. There isn't a need to end listings, at least in my opinion. Not when it is possible to import, clean up the descriptions, add the images and start management now. You can get everything to list as it ends.

I have thousands of items in the Inventory. The Inventory management of AW2000 is one of the things that sold me on the software. At the time I found AW2000 I was evaluating auction management software not only for me but three other companies. I had tried over 20 programs, everything from Seller's pro to the big guys. The eBay tools are frankly limited, error ridden, tech support is poor at best and extremely limited funcationality. I am not a web-based software fan at all. So the web based software is out of the question as far as I am concerned.

The AW2000 tech support is far far superior. They are quick to respond and will stay with it until an issue is resolved. I keep abreast (or try to anyway) of the other software emerging and as they evolve. There just isn't anything out there that can compare to AW2000 in scalability, funcationality, features, management capability and stability.

You might consider making all your Inventory items "Stock" inventory items as opposed to "Non-stock"--while we are talking about Inventory You will find using Stock Inventory Items has more flexibility than using non stock. It only takes the checkmark in the "Stock" box to make the Inventory ITem a Stock instead of a Non stock. But you have to do it BEFORE you create an Auction lot because once the item is Non stock, there isn't any undoing it.

You can use the sequential numbering system in AW2000 for keeping track of your Inventory items. Plus there is a field for entering in where you put that goody until it sells so you don't lose it


I hope I have overwhelmed you. If you need more help, please don't hesitate to ask. I don't mind trying to give you a hand.



Judy/blue

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