I completely agree here its been a year since I first asked about support. How can I honestly buy a product with such glacial development process? It cannot be that hard to add support. So I see it as what next? How long before the "development team" is to update the software on the next big change from ebay? Just like multi currency & multi ebay support........like other small ebay developers, they just seem to barely keep up with small ebay changes let alone such large challenges.