Sue,
I have found that persistance often pays off. So you might contact Live Help tomorrow and ask them about the changes. And tell them what the problem is. Then in another day or two, do the same thing again relating the difficulty the issue is causing you as an eBay user. Be sure to keep each session number and refer to each session number when you contact Live Help. Ebay does not like it when a user has to contact them over and over again concerning the same issue. And then at the end of the session, fill out the survey.
I know I am a devil aren't I?? 
Judy/blue
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