Ok, I realize Paypal messed with the payment notifications on February 18th, and we have to contain our frustration until they see fit to change them back. I just got off the phone with a Paypal supervisor (both agents I spoke to had what sounded like very controlled Russian accents) who said Paypal knows people don't like the new format, but until they get some specific number of complaints (a hundred? a thousand??), they won't change anything. He invited me to email executiveoffice@paypal.com.

But, Judy, something you said on this topic has me puzzled. You mentioned the font size. Here's an AuctionBytes article where it mentions font size as being one aspect of people's complaints:

http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2009/2/1235654261.html

I read all my auction-related mail within AW (I think we both use Pair.com to forward it to us), and I've assumed all along that AW is dictating the font style (I'm pretty sure it's Courier New), color, and size. But you mentioned the new smaller font size for the Paypal notifications, and it got me wondering how you see any formatting at all. AW strips away email formatting, doesn't it? I never receive formatted email. Obviously, I get links in various emails, but absolutely no formatting. So is there something I don't know here? Is there a way to received formatted email in AW?

Sue