Cool! I'm going to send my complaints as well -- the more the scarier.

By the way, thanks for explaining how it is you see the formatting in the emails. Makes sense now. I've been complaining about the missing links to another sellers forum, but no one uses AW, and they just figured I must be wacko. They probably are reading their Paypal mail in Outlook or OE.

Anyone using AW for their Paypal mailbox isn't seeing any links other than to Paypal Help. Finding the transaction by the buyer's name is not too difficult if you check soon after receiving each payment, but if a bunch of payments have come in, or if you need to locate an older transaction, that's a bit of a hassle without the direct links.

Sue