Re: Shipping Discounts stopped working
I told the tech the most frustrating part of dealing with issues on eBay is getting someone to listen and then that tech to take the time to really honestly check it.. There are always the pat answers that it is the Listing tool you are using. And if I were to use eBay's tool, I would not be experiencing it. Or blah, blah, blah.
And you know, this first level tech told me he got just as frustrated sometimes as the engineers do not listen to them either about half the time. I gave the engineers auction id numbers I had just listed, along with listinglog and HTTP logfiles to support the API calls AW2000 used. Supplied the date when the discounts stopped working. Gave them Auction id numbers for the day before (July 28) and the discounts were correctly applied.
By george, something isn't right... And it is eBay..
I agree completely, they just stopped being responsible and truthful. Because there is some instances when accepting responsibility would indicate reimbursements for listing fees for a certain time frame. I don't think they will go there... So just don't admit the problem exists at all.