Cher,When you list, generate the HTTPlog file for me and send it to me. You go into the Program options in the lower right hand corner, check "Generate HTTP log". Send me the HTTPlog.txt file as an email attachment so I can see what is happening. Judy/blueVisit my eBay store! http://stores.ebay.com/bluepennylady?refid=storeVisit our website too!http://www.pennyworthsales.com