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bluepennylady
(old hand)
04/12/07 00:47 AM
Re: Omit from FB queue [re: tictictic_OnEbay]  

Sue,

Well, for the most part, I do not leave feedback for a buyer until the buyer has received their item. I realize sellers and buyers alike consider that as holding feedback hostage or unfair. For me, I found the only way to keep a buyer from slapping me with a negative before giving me an opportunity to correct an issue is for their buyer's feedback to not be submitted yet. Keeps the buyer honest. I have a situation right now, item shipped 5 days ago today via buyer's choice "Parcel Post" Buyer is hopping mad because buyer wanted to item in two days and he would have given me a negative rating over it. He has already filed a Paypal item not received dispute this evening.

Plus the way we handle filing what little paperwork we do print is handled more efficiently if feedback is left after buyer receives item. After shipping everyday, the related paperwork, which is usually just a payment page, are filed in numeric order. After feedback is left, the Closed Invoice paperwork is pulled and shredded as we don't need it anymore. But that is just us.

We treat echecks and personal checks the same way. Log in payment as soon as received, set the shipping date x days in the future to allow for bank clearance. The Echeck ship date will be altered to the exact date once we receive notification of cleared payment. In neither scenario, do we submit feedback. And even if I did submit feedback when payment is received, I would not submit it on pending checks, either personal check or eCheck. Either one of those payment methods could bounce and feedback could be left for a bounced payment. But again, that is just me.

If you submit feedback when payment is received, then you'll have to uncheck the Invoices you do not wish to leave feedback for in the Leave feedback dialog box.

But---have you tried unchecking the Payment received in the Invoice status tab. That box being checked is how AW2K determines if the Invoice should appear in the Leave feedback dialog box. So if you uncheck the "payment receivd" box on the Buyer's Status tab the Invoice should not appear. Down side though is you'll have to remember to check that box again when you are ready to submit feedback.

Judy/blue




 
Entire thread
Subject  Posted byPosted on
*Omit from FB queue  tictictic_OnEbay04/12/07 00:21 AM
.*Re: Omit from FB queue  AquilaStamps04/12/07 06:47 AM
.*Re: Omit from FB queue  bluepennylady04/12/07 08:03 AM
..Re: Omit from FB queue  bluepennylady04/12/07 00:47 AM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 11:23 AM
.*Re: Omit from FB queue  bluepennylady04/17/07 12:39 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 02:05 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 02:42 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 03:18 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 04:03 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 04:15 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 07:18 PM
.*Re: Omit from FB queue  homeboy03/13/09 08:43 AM
.*Re: Omit from FB queue  bluepennylady03/13/09 09:00 AM
.*Re: Omit from FB queue  homeboy03/16/09 05:37 PM
.*Re: Omit from FB queue  bluepennylady03/16/09 06:00 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 03:24 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 03:12 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 02:14 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 02:59 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 03:03 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 02:07 PM
.*Re: Omit from FB queue  tictictic_OnEbay04/17/07 02:55 PM
.*Re: Omit from FB queue  moonstruck2204/17/07 01:29 PM
.*Re: Omit from FB queue  bluepennylady04/17/07 01:44 PM
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