Mickey,

I am glad that worked.

The first Status of an Invoice is always, "Buyer Not Contacted"
As soon as some communication has been sent, it changes to "Waiting Buyer Reply"
If a payment has been recorded, the Status will be "Waiting to Ship"
If the buyer has responded to an email you sent to them from AW2000, the status will change from "Waiting Buyer reply" to "Waiting for Payment"

The order of status is:
Buyer Not contacted.
Waiting Buyer reply
Waiting for payment
Waiting to ship
Feedback not left
Closed.

The status "Waiting Buyer reply" and "Waiting for Payment" can be skipped if the buyer simply uses the shipping calculator and submits payment before you send out the Winning bidder email. When you record the payment as soon as Invoices are generated, the Status changes from "Buyer Not Contacted" to "Waiting to Ship" . So two Status changes are skipped in that instance.

Do you mean "Queued for Listing" status is the Auction lot? not the invoice. An Invoice status cannot be "Queued for Listing".

However, the Invoice status can be "Buyer Not Contacted". Which means there has been no communication with the buyer. This first set of Invoices and Auctions is because you were using two program to manage your auctions. Which is why it is best to use one instead of two. Using two can lead to errors.

Since you have stopped listing with Sellers Manager and you have just imported your Auctions, you will be able to begin complete management with AW2000. Inventory, Auction lots, Invoices, the whole nine yards.

You might do a once through the Invoices to be sure there isn't an Invoice whose status is "Buyer Not Contacted" that has already not been contacted. Maybe even paid and shipped already.

Here's what happens---Auction Wizard can only track the auctions that is in its database. So anything you listed with Seller Manager, AW2000 doesn't know about until you import. So anything that sold two weeks ago that was listed with Sellers Manager, and you just imported, you could have an Invoice for it and that item could already be paid and shipped. so check through all the Invoices. You won't need to do it again since you are not using Sellers Manager now. You can just update your Auctions everyday when product sells.

If that doesn't make sense, let me know and I'll try to do a better job of explaining it.

As far as sending out "Winning bidder emails" ----You can do what suits your workflow. but here is what we do.

AS soon as the Auctions end, we update and generate Invoices. Usually as fast as the End of Auctions are coming in so are the Paypal payments.

After generating Invoices we will load email into AW2000,
Associate Paypal payments, print packing slips, record payment and send out payment received email.

After we have associated and recorded the Paypal payments that have arrived, we will then go to
Tools | Notify Winning Bidders
And notify the bidders that have not yet paid.

Some days everyone pays before we have generated Invoices. Other days almost no one pays. Just depends on the time of day auctions close, etc.

Every day auctions are updated first thing in the morning for all Auction profiles. And again as soon as the auctions end. Of course, the Buy It Now auctions that come off during the day are updated and Invoices generated. But at the end of the day, we always update all Auction profiles one more time just to be sure something hasn't sold that eBay has failed to send an End of Auction for. Doesn't happen often but it has happened before. That way at least we aren't hours and hours before we find the auction has sold. But you'll have to develop a method that works for you.

I would suggest though that you make a habit of updating all Auction lots every single day sometime during the course of the day.

Now that I have written you a short novel, does that make sense?

Judy/blue